Support Complete

The Support Complete program provides year round support 24/7 that ensures you to be back up and running within our committed response times. With our fix-fee pricing, you will never be hit with hidden IT costs and can enjoy the following features:

  • Re-active solutions and proactive prevention for any problem
  • Onsite emergency support
  • Backup monitoring and maintenance

 

5131
5135

Support Essentials

With the Support Essentials program you will no longer need to worry about the security of your business again. With our server and backup patching, we fight to keep your environment from being compromised in addition to the following features:

  • Network monitoring abilities
  • Prevention from attacks
  • Disaster recovery capabilities

Program Comparison Chart

Support Complete Support Essential
Fixed Fee Pricing
Network Monitoring
Server Patching
Network Monitoring
Backup/Antivirus
Onsite Emergency Support  
Email Protection & Security  
Help Desk Support Specialists  
Onsite Engineering