A Competent friendly helpdesk to support your users and maintain operation
IT Support Services in Ghana with Liranz Limited is a packaged maintenance service that efficiently supports your entire IT infrastructure.
We provide remote and on-site IT support performed by our experienced technicians as well as on-site response for fixes and spare parts replacement.
Our IT Support Service Program
Our dedicated, in-house network operations and support team provides around-the-clock business IT insurance. We monitor the technology on your network, from desktops and servers to tablets and smartphones, we ensure that your IT environment continues to run smoothly during weekdays, weekends and even on holidays.
Our fixed fee pricing model allows you to reduce hidden IT costs, while also giving you access to our certified team of engineers and consultants – all for less than the cost of an internal IT team. Fixed fee, monthly pricing is based on the devices and users that are covered under your custom support plan.
Life is easier with a single point of contact for all your IT needs. From desktops, servers and switches, to your phone system and wireless devices, we can handle it all. Whether outsourcing your entire network or key IT functions, we are here to handle the heavy lifting so that you can focus on what you do best- making your business a success.
When your IT infrastructure is down and all remote repair attempts are not working, we dispatch a certified and highly skilled Senior Engineer to your site, to get your business up and running efficiently.
Proactive Systems Monitoring
Workstation & Server Patching
Hosted & Managed Antivirus
Backup Monitoring & Maintenance
Committed Response Times & SLA
With our advanced monitoring and system management software, we ensure your network and systems are constantly being checked for errors, latency and potential threats. At CPI, we are committed to worrying about your network, so that you don’t have to.
Keeping your systems up-to-date with the latest patches is a critical function that we deliver as your outsourced IT provider, but patch management involves more than simply installing updates. With new vulnerabilities being discovered often, we ensure timely patching of workstations and servers within your IT environment so that security holes remain closed and your business is functioning as it should – without any downtime.
Spam, malicious email and virus attacks are becoming more sophisticated. Your corporate email is a gateway that can allow sensitive information to be destroyed or lost. Your email can also allow for attacks that can hurt your network performance and employee productivity. We help stop email-borne threats, protect sensitive data and ensure that critical emails are delivered.
To avoid business disruptions, we provide enterprise-level backup, disaster recovery and data protection. Because servers are crucial to your organization’s everyday operations, we provide the services to recover your IT environment at anytime and from any disaster.
As part of our Manage Service Program, we adhere to strict service level agreements (SLA) to ensure that your IT issues are resolved accordingly. From severe, critical issues to moderate performance impact and scheduled tasks, our service level agreements are defined by priority levels, response time and multiple forms of contact so that you get the level of service that you require.
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Talk with one of our IT outsourcing specialists to learn more about how LIRANZ can get your IT needs taken care of!
We employ a proactive approach by actively monitoring your systems so that any potential IT issues can be resolved before they occur to reduce any potential downtime and avoid a break/fix scenario.
Issues can often be resolved remotely to avoid any disruptions, but when clients do need our help they benefit from unlimited telephone, email and onsite support.
Discover Why Companies Outsource IT
WHY PARTNER WITH US FOR IT OUTSOURCING?
At LIRANZ, we believe that a complete IT support is an important element for your success. Our unique approach to providing IT outsourcing promotes consistent, high quality management across hardware and software assets, backed by an unparalleled investment in product and service enhancements.
you can leverage our remote and proactive support capabilities to rapidly resolve the most urgent issues and keep your IT operations running effectively, without interruption. Our support desk is staffed with a knowledgeable and friendly team of certified engineers that are committed to meeting the IT needs of your business in a timely and consistent manner. From the desktop to the data center, we are invested in managing every aspect of your IT environment.
Liranz has been managing our IT for about 2 years now and we have been very satisfied with their work. Their professionalism and diligent approach to their duties is of the highest standard. We are rest assured that our IT infrastructure is in good hands and that gives us the freedom to focus on growing our brand. –Emmanuel Quashie